9777casino's Terms and Conditions

1 General Terms & Conditions

9777casino (hereinafter referred to as the "Platform" or "we") is an internationally licensed online gaming platform serving users in Bangladesh and around the world. These Terms and Conditions constitute a legal agreement between 9777casino and its users.

By using this platform, you confirm that you have fully read, understood, and agreed to these Terms and Conditions, our Privacy Policy, and our Responsible Gaming guidelines.

• 9777casino reserves the right to amend these Terms and Conditions at any time.
• Continued use of the platform following any changes will be deemed acceptance of the new terms.
• If you disagree with any part of these Terms and Conditions, please discontinue use of the platform.
• These Terms and Conditions are available in both Bengali and English. In the event of a dispute, the English version shall prevail.

2 Account Register

A valid account is required to play on 9777casino. You must provide accurate and truthful information during registration. Creating an account with false information is strictly prohibited, and we reserve the right to close any such account.

• Each individual may open one account only.
• Keeping your account password strictly confidential is your responsibility.
• You must not allow anyone else to access or use your account.
• If you suspect unauthorised access to your account, notify our support team immediately.
• The email address provided at registration will be used as the primary channel for all communications.

3 Age & Identity Verification

9777casino strictly enforces an 18+ policy. We believe it is our social responsibility to keep minors away from gaming. Age and identity verification for every account is an integral part of our Terms and Conditions.

• You may be required to provide your national ID or passport details during registration.
• KYC (Know Your Customer) verification must be completed before making a withdrawal.
• Any account found to belong to a user under 18 will be closed immediately and any deposited funds will not be refunded.
• If additional documents are requested for identity verification, they must be submitted within 7 business days.

4 Deposits & Withdrawals

9777casino supports a range of payment methods — including mobile banking, e-wallets, and direct bank transfers — designed with Bangladeshi players in mind. Compliance with the payment-related Terms and Conditions below is mandatory.

• The minimum deposit amount may vary depending on the payment method used.
• Completed KYC verification is mandatory at the time of withdrawal.
• Withdrawals are typically processed within 1-5 business days.
• Withdrawals must be made using the same method as the original deposit.
• We reserve the right to carry out additional verification in the case of suspicious transactions.
• Using the platform for money laundering or any illegal purpose is strictly prohibited.

All transactions can be completed in Bangladeshi Taka (BDT), so there are no additional currency conversion fees. Deposits are generally credited to your account instantly.

5 Bonuses & Promotions

The 9777casino bonus and promotions program is a special benefit for players. However, specific Terms and Conditions apply to all bonuses, and failure to comply may result in the bonus being cancelled.

• The welcome bonus is available to new members one time only.
• Each bonus has specific wagering requirements that must be met before any withdrawal can be made.
• Bonuses must be used before their expiry date; otherwise they will be forfeited.
• If multiple accounts are used to claim bonuses, all associated accounts will be closed.
• Wagering requirements also apply to winnings obtained from free spins.
• 9777casino reserves the right to modify or cancel any bonus offer at any time.

6 Gaming Rules

Every game on 9777casino operates using internationally certified RNG (Random Number Generator) technology. All game outcomes are completely random and not predetermined.

• The RTP (Return to Player) for each game is published on the platform.
• If a technical issue occurs during a game, the relevant round may be voided.
• If a disconnection occurs during a game, play will resume from the last confirmed state.
• In Live Casino games, the dealer's decision is final.
• Official scores and results are used for all Sports Betting outcomes.

If a dispute arises over a game outcome, our technical team will review the log files and make a final determination. This decision will be considered conclusive.

7 Prohibited Activities

The following activities are strictly prohibited under the 9777casino Terms and Conditions. Involvement in any of these may result in permanent account closure and forfeiture of funds.

• Using software or bots to play games automatically.
• Intentionally exploiting game vulnerabilities or bugs.
• Creating multiple accounts to claim bonuses.
• Colluding with other players to manipulate betting outcomes.
• Money laundering or any other illegal financial activity.
• Attempting to breach or circumvent the platform's security systems.
• Harassing or defrauding other users.

8 Account Closure & Suspension

9777casino reserves the right to temporarily or permanently suspend any account under the following circumstances.

• In the event of a violation of the Terms & Conditions.
• If identity verification fails or false information is provided.
• In cases of suspicious financial transactions.
• By order of a court or regulatory authority.
• At the player's own request (self-exclusion).

You may also request account closure at any time through our support team. Any valid balance will be returned before the account is closed; however, bonus balances are non-refundable.

9 Responsible Gaming

Responsible gaming is the top priority at 9777casino. We want every player to enjoy gaming as a form of entertainment. We offer several features to help prevent gaming addiction.

• The option to set daily, weekly, or monthly deposit limits.
• Locking your account for a specified period through self-exclusion.
• Cooling-off period — from 24 hours up to 6 weeks.
• If you notice signs of gaming addiction, please contact our support team.

For more information, visit our Responsible Gaming View page.

10 Privacy & Data Protection

Protecting your personal information is of the utmost importance to us. 9777casino follows international data protection standards, and your information is never sold to third parties.

• All data is protected with SSL 256-bit encryption.
• Payment information is stored in accordance with PCI DSS standards.
• Data is not shared with any third party without a legal obligation to do so.
• For more details, visit our Privacy Policy Read.

11 Right to Modify Terms & Conditions

9777casino reserves the right to change, amend, or update these Terms and Conditions at any time. Notice will be provided via registered email or on the platform before any changes take effect.

• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• At least 7 days' notice will be given ahead of any significant changes.
• The date of the most recent update to these Terms & Conditions will always be shown at the top of this page.

12 Legal Jurisdiction & Dispute Resolution

These Terms and Conditions are governed by international gaming law. Should any dispute arise, you are requested to contact our customer service team in the first instance.

• To resolve a dispute, please contact our support team first.
• The support team will provide an initial response within 48 hours.
• If unresolved, the dispute will be referred to an independent mediator for settlement.
• Complaints may also be submitted to 9777casino's licensing authority.